Before seeking Legal Representation, our client experienced ongoing water leaks in her bathroom and kitchen for 3 years. Not only this, but she also lived with extensive damp affecting the bedroom and living room.
Despite continuous complaints to her Landlord, Waverley Borough Council, no sufficient works were carried out, with our client being advised by the Council to “not sleep in the bedroom”. Understandably, our client grew frustrated – she was paying full rent for the 1-bedroom bungalow in Goldaming, yet no works were being undertaken.
3 Years of Damp and Water Leaks (pictured above).
Our client cleaned the worst of the damp as best she could, yet the issues persisted. Finally, she began searching for Legal Assistance to deal with her Housing Disrepair Matter. She got in touch with our friendly Legal Representatives at MLA Solicitors in March 2020.
Our client has left the following 5-star review:
“Awesome service, supportive and caring. I would highly recommend. Throughout the whole process I was confident with their approach and communication. Very easy to talk too. I would not use anyone else in the future. Thank you, Mark and staff, for being there when no one else was :)”
~ January 2021.
If you are experiencing similar issues, and wish to commence a Housing Disrepair Claim, start your claim online or contact us directly on 0800 610 2223 for a free, no-obligation call.
PLEASE NOTE: MLA Solicitors operates a zero-tolerance policy at all times. With this, any behavior our employees deem abusive, harassing or intimidating in any way (whether written, verbal or otherwise) and that is incurred from clients at any stage in their claim will result in their retainer being cancelled indefinitely and with immediate effect.
MLA Solicitors' Complaints Process
If you become unhappy or concerned about our services, we have included details of our complaints process here.
t:
0161 713 0399
e: info@mlasolicitors.co.uk