No Hot Water or Heating For 1 Year 

£2,200.00 Compensation + New Property

“Contacting MLA was the best decision I made, they gave me a voice so my landlords could no longer ignore me. I no longer felt like I was battling against my landlords alone. I had a team with me.”

Our client first contacted us in February 2021 after 27 months of ongoing water leaks from the roof, defective plasterworks, and resultant damp affecting her first-floor flat in Wolverhampton.

Not only did she experience these horrendous living conditions, but she also went without hot water and heating for 1 year despite ongoing complaints to her Landlord, Accord Housing Association. Our client was provided with storage heaters, though this did little to warm up the entire property, particularly through the winter months.

No Hot Water or Heating For 1 Year (pictured above).

After over 2 years of unactioned complaints, our client eventually sought the help of ourselves, MLA Solicitors.

Understandably, our client had lost all hope of the repairs ever being carried out at her property, and instead wished to be moved permanently. Though not something that can be guaranteed with Housing Disrepair Claims, we managed to include this term in settlement in April 2021, along with £2,200.00 in compensation for the client.  

Our client has left the following 5-star review:

“Incredible service from the start. I had been living in misery due to landlords not repairing work on time. For many years I felt unheard by my landlords and no matter how many emails or phone calls I made to my landlords nothing was ever done."

"Contacting MLA was the best decision I made, they gave me a voice so my landlords could no longer ignore me. I no longer felt like I was battling against my landlords alone I had a team with me. That’s how I’d best describe MLA as a team because they all come together to help you get results."

"They’ve been amazing from the start. Communication has been fantastic. All my emails have been replied to very fast. They contacted me frequently via the phone to keep me updated on how my case was doing. I felt from the start they had my best interest at heart and I didn’t feel like just another case. They actually took the time out to listen and sympathise with my frustration with my landlord as well as gave great advice. The whole experience has been stress free."

"I highly recommend their services.” – April 2021.

If you are experiencing similar issues, and wish to commence a Housing Disrepair Claim, start your claim online or contact us directly on 0800 610 2223 for a free, no-obligation call.