Before seeking Legal Assistance from our Housing Disrepair Claims team, our clients had been reporting an ongoing leak from their roof for over 2 years. The clients advised roofers would attend the property to simply paint over the roof, which shrank and expanded depending on the weather.
Following frequent complaints to their Landlord, Chelmer Housing Partnership, numerous roofers attended the property to undertake “cowboy jobs”. Unfortunately, no fruitful works were forthcoming, resulting in their eventually seeking Legal Representation
Ongoing Water Leak From Roof (pictured above).
Our clients first made contact in January 2020 and, after extensive work on their file over the past year, we have managed to achieve the desired outcome - £1,250.00 in compensation plus all works completed.
Our clients have left the following 5-star review: “I can’t explain in words how thankful we are to MLA solicitors for helping us to finally get our roof finally fixed properly! After 3 years of fighting involving CEO’s of our housing association, local mp and getting fobbed off time and time again! One phone call to Chelsea at mla we finally felt listened to! She was patient understanding even with my sobbing down the phone to her. From then on they were always so helpful and understanding. Very professional, Marc made us feel like he always had our back even though we are other end of the country making sure he rung us back any time we had concerns even with all the complications of our case the fact it was about getting our roof fixed properly, then there was coronavirus and us shielding. We can finally now go to sleep at night knowing we haven’t got to worry about the next rain fall effecting our children’s health!” – August 2021.
If you are experiencing similar issues, and wish to commence a Housing Disrepair Claim, start your claim online or contact us directly on 0800 610 2223 for a free, no-obligation call.
PLEASE NOTE: MLA Solicitors operates a zero-tolerance policy at all times. With this, any behavior our employees deem abusive, harassing or intimidating in any way (whether written, verbal or otherwise) and that is incurred from clients at any stage in their claim will result in their retainer being cancelled indefinitely and with immediate effect.
MLA Solicitors' Complaints Process
If you become unhappy or concerned about our services, we have included details of our complaints process here.
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0161 713 0399
e: info@mlasolicitors.co.uk